Kyc Policies

Scope and Purpose

Rp55 maintains this KYC Policy to comply with applicable anti-money laundering and counter‑financing of terrorism (AML/CFT) laws and regulations. This policy governs customer identification, verification, and ongoing monitoring related to Rp55’s online gaming services, and sets out the procedures by which Rp55 collects, verifies, and retains personal data in relation to KYC activities.

Triggers for KYC Verification

KYC verification becomes mandatory when a customer’s aggregate lifetime deposits reach or exceed EUR 2,000, or when the customer initiates a withdrawal of any amount. Rp55 may require enhanced due diligence for higher‑risk customers or where activity flags a potential risk under our risk monitoring framework.

Required Documentation and Verification Steps

• Proof of Identity: Government‑issued photo ID. The document must be valid, the full name must match the account holder, the holder must be at least 18 years old, and the document must not expire within the next three months.
• Proof of Residence: A bank statement or utility bill showing the account holder’s name and residential address. The document must be issued within the last three months, and the country of residence must not be a restricted jurisdiction as defined by Rp55 at the time of verification.
• Selfie with ID: A clear self‑portrait of the account holder holding the same ID used for verification, with the ID visible and the ID number matching the verification record.
• Additional Documentation: Rp55 may request supplementary documents as necessary to satisfy verification and due diligence requirements.

Verification Timeline and Statuses

Upon submission of the KYC materials, Rp55 will assign a verification status. The KYC review is conducted by Rp55’s KYC Team within 24 hours of receipt. The possible outcomes are: Approved, Rejected, or More Information Required. Customers will be notified of the outcome through secure channels and, where applicable, will receive guidance on next steps.

Temporary Approval and Transactional Limits

• During the Temporarily Approved status, deposits are capped at EUR 500 in aggregate, and withdrawals are not permitted.

Full KYC Clearance and Ongoing Monitoring

When full KYC clearance is achieved, Rp55 will lift temporary limits and apply standard transaction monitoring. Per‑transaction deposit limits after full verification are EUR 2,000. Withdrawals are subject to a combination of automated checks and manual review of activity and balance to ensure alignment with verified identity and legitimate platform activity. Rp55 may perform ongoing monitoring of the customer’s activity even after KYC approval and may request additional information if warranted by risk signals.

Prohibited Transfers

Under no circumstances may a customer transfer funds directly to another Rp55 customer account. All transfers between user accounts are prohibited and will be treated as a compliance and security violation.

Age, Residency, and Jurisdiction Restrictions

• Age requirement: Customers must be 18 years of age or older at the time of registration and throughout the customer relationship.
• Restricted jurisdictions: The United States and its territories; France and its territories; the Kingdom of the Netherlands and its territories; Australia and its territories; the United Kingdom; and Spain. Rp55 reserves the right to apply additional restrictions and to request further information in accordance with applicable law and regulatory guidance.

Data Privacy, Retention, and Data Controller

Rp55 collects, stores, and processes personal data for account creation, verification, security, communications, and regulatory compliance. Personal data is treated as confidential and may be disclosed to competent authorities or as required by law. Rp55 acts as the data controller for the personal data processed in relation to KYC activities. In accordance with applicable data protection laws, personal data will be retained for a period of eight (8) years from the date of the last activity or termination of the customer relationship, unless a longer retention period is required by law. Customers may exercise their data rights in accordance with Rp55’s privacy practices, including access to, correction of, or deletion of personal data, subject to statutory limitations and obligations.

Rights, Consent Withdrawal, and Contact

Customers may withdraw consent where applicable and may contact Rp55 support to exercise data rights or to appeal a KYC decision. Rp55 may continue processing personal data as necessary to fulfill legal obligations, maintain platform security, and pursue legitimate interests such as fraud prevention and regulatory compliance.